Build Your Fantasy Team
Now that the NFL lockout is behind us, it’s time to break out your favorite team jersey and apply your war paint. Preseason is upon us and it’s time to play some ball!
Local fans will enjoy watching the Baltimore Ravens kickoff their season tonight against the Philadelphia Eagles, but no matter what team you root for (even you Steelers fans), we can all agree that whoever has the most points at the end of the game, wins. Sounds easy enough, right? These guys get paid millions of dollars to throw, catch and run, so why is it so hard to consistently get into the end zone?
Sports columnist Wayne Goldsmith shares his perspective by stating, “Without having the right people in place, performing to their full potential with clear roles and responsibilities, all the money in the world and the best facilities in the nation will not produce a winning team.” The same holds true for building a viable brand.
If a football team’s winning recipe for success lies in the synergy of its people, why would a company or organization dive head first into creating a logo, brochure, website, social media or ad campaign without first considering the internal team’s thoughts and perceptions, as well as when and how all of these marketing tools should be used? The better solution is to first engage the team in a positioning workshop to find out how your biggest brand ambassadors think and feel about the company's image, audience, competition and points of distinction.
Enlist Your “12th Man”
Just as rowdy home team fans can have a major impact on the outcome of a game, so can your customers, vendors and referral sources. Obtaining their perspective — both good and bad — is critical to building a credible brand that will resonate with similar audiences. Reaching out to your customers will also show them that you care about their opinion, reinforcing your positive relationships, and improving your less than perfect ones. While testimonials are great, the best input digs deeper than a pat on the back. Instead it gets to the core of how your target audiences think and feel, allowing you to then leverage their feedback to improve your strategy.
Develop Your Playbook
Football, lacrosse, baseball — you name it, every sport has a playbook. NFL coaches hold it over their mouths to keep lip-reading competitors at bay, while quarterbacks wear a version of it around their wrist for easy access. Likewise, every business or organization needs a game plan that will position it for success amidst a competitive landscape.
A marketing action plan takes into account the internal and external feedback obtained in the research phase and uses the resultant “positioning statement” as its foundation. The plan outlines what will be done, when, who it will target, when it will be distributed, and how much it will cost to implement each brand touch point. When a marketing plan is based on a solid positioning and followed properly, it becomes a road map to success.
Execute the Plays
Whether you’re watching the game at the stadium or on your own big screen, nothing gets football fans up out of their seat like a well-executed play that leads to a first down. From a long bomb down the sideline or a running play that burns through the secondary, a strategic play that is implemented by a team working in unison is a beautiful sight.
Use this same analogy when considering your brand. If you have the right people, the right positioning, the right plan and the right partners in place to help you create your brand touch points you have yourself a winning combination. Memorable logos and business cards, websites that rank high on search engines, and social media profiles that generate leads, don’t happen by luck. They work when they have been built to support a company’s desired market positioning.
Don’t Stop Until The Whistle Blows
As a fan, it’s frustrating to watch your team make an amazing play, only to lose the ball because a player stopped running before they hit the end zone, or because he was showboating. The same holds true in brand building. When you’ve come 90% of the way, don’t stop short when comes to producing and distributing your materials. A new brochure that’s written and designed to attract your target audience but that’s printed on a low grade paper will negatively impact recipient perceptions. A website that goes live but has broken links can cause users to click off and onto a competitor's site, and a retail sign that can't be seen from road will get passed by. Regarding distribution, marketing materials are like a gym membership — you’ll only get results if you use it.
Kick Off the Season with a Kick-Butt Brand
Before you replace your CEO hat with a cheese head, horns, beak or other team mascot accessories, take a moment to consider how building a successful brand is similar to building a championship team:
If you have any questions or need some help, please give us a call.
GO RAVENS! :-)
Dina Wasmer is President of Incite Creative, a marketing and graphic design firm that provides strategic and creative solutions to corporate and non-profit clients. For more information: www.incitecreativeinc.com or 410-366-9479 ext. 2#.