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Could a Chatbot Be Your Answer to Providing Better Customer Service?

Could a Chatbot Be Your Answer to Providing Better Customer Service?

12/2/2018 12:00:00 AM EST
a week ago

By now there's a strong chance you've not only heard of a chatbot, but you've probably used one too. (If you want ...

Why and How to Write an Ebook in 7 Steps

Why and How to Write an Ebook in 7 Steps

10/5/2018 12:00:00 AM EDT
2 months ago

Ebooks. Maybe you've heard of them? If not, put simply, an Ebook is an electronic version of a book.

But a "book" you say ...

If You Think There are Just Two Stages in a Customer Journey, Think Again

If You Think There are Just Two Stages in a Customer Journey, Think Again

9/4/2018 12:00:00 AM EDT
3 months ago

So if I asked you how many stages there are in a customer’s journey, what would you say?

Some of you might ask, "Journey ...