Could a Chatbot Be Your Answer to Providing Better Customer Service?
By now there’s a strong chance you’ve not only heard of a chatbot, but you’ve probably used one too. So what is a bot, exactly?
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By now there’s a strong chance you’ve not only heard of a chatbot, but you’ve probably used one too. So what is a bot, exactly?
eBooks. Maybe you’ve heard of them? If not, put simply, an eBook is an electronic version of a book, brochure, or other publication. But a
So if I asked you how many stages there are in a customer journey, what would you say? Some of you might ask, “Journey? What
When it comes to marketing, you can’t really get too far in the conversation without talking about target audiences and your customer persona. In short
We’re consistently amazed at how many business owners admittedly don’t know who their competition is, or go to the other extreme and claim that they
One of the best ways to draw positive attention (or redirect any negative attention) to your company, is to utilize the press, or as some
Think you have a great product or service? Great! Now you’re ready to shout it from the rooftops. Before you grab your megaphone, be sure you
Many businesses have the dilemma of deciding who the best person is to manage their day-to-day social media content. “Give it to the intern. She’s
If you’ve ever launched an email marketing campaign, you’ve probably experienced something similar to the following scenario … Your design is one that makes you
It used to be that social media sites were solely used as fun places to share thoughts, idle tidbits and photos or videos with old